There are two kinds of help that you might need when it comes to money. Either way there is help at hand.
If you need some guidance on deciding on how to manage your money, information on products or someone to explain something technical, that is known as ‘Money Advice’. Although there are many local organisations and charities that can help, the Money Advice Service was set up to help people across the country in exactly this way. You can get free help online, including webchat and on the phone by calling 0800 138 7777 free.
If you need help in managing money when things have got out of hand, that is known as ‘Debt Advice.’ Again, there are lots of local organisations and charities that can help but before you get in touch there are a few things to consider.
Types of Debt Advice
1. Paid-for Debt Advice
Think carefully before paying for debt advice. It’s free from all the links on this page
There are many companies out there that claim to be able to deal with your debts. Some of them charge. Often they will be going through the very same process that the free services can give you. Also some companies will take you through a process similar to bankruptcy and again you will be charged.
Think about it; if you have money problems, do you really want to pay when you can get the same (or nearly the same) service for free? For most people the answer is ‘no’.
If you decide that you do want to use the paid for services, make sure that you understand exactly what you will get for your money so that you can decide whether it is worth it. You could even talk to the local Citizens Advice Bureau about what it all means for you by calling 03444 772020.
2. Free Debt Advice
There are many free services available where you will get help from trained advisers, who won’t judge you or your situation.
Stepchange Debt Charity provides free expert advice to help you manage your debt. This includes what to expect and what you should do when you miss your bill payments and finding the right solution for you to bring your debt under control.
National Debtline can help with both personal and business related debt problems (through their ‘Business Debtline’). Click here to find out more about the National Debtline.
PayPlan offers free, completely confidential help and advice for anyone struggling with debt. Providing advice on a wide range of option – from structured, formal debt plans to straightforward guidance on how to manage your debts and get back in control of your money.
Call PayPlan free on 0800 716 239 or complete the online Debt Help request and one of their trained advisers will call you back.
Use this tool to find free, face-to-face, debt advice now
- Try the StepChange 60 second debt check to help you take stock of your situation quickly.
- Try the ‘Debt Remedy’ tool to create a personal action plan in less than 20 minutes to help you gain control of your debt.
- You can look at Citizens Advice debt help pages here
- You can find your local Citizens Advice Bureau in Wales here