Discretionary Assistance Fund - What Am I Likely to Get?

Click Here to Apply Online or call 0800 859 5924 (free from a landline)


If you are successfully awarded an EAP – you will receive a payment via a PayPoint voucher or a BACS payment. This means we can get emergency cash to you within 12 – 24 hours of the decision being made.

This EAP payment will help you cover the cost of food, utilities (Gas & Electricity), clothing and emergency travel.

An EAP is designed to support you to overcome the immediate emergency need, i.e. provide you with help for a few days. It is not intended to pay for costs longer term. You may need to seek further help i.e. money/debt advice to ensure you do not exceed the maximum support from the DAF. Where to get other support.


If you are successfully awarded an IAP grant – you will receive details of how to redeem the items you have been awarded.

IAP grants only award essential home items such as beds, bedding, cooker, fridge, washing machine, seating & curtains.

IAP grants for flooring will only be considered if you are being supported by social services and have a significant mobility issue. Please do not apply for flooring unless you meet this criteria.

You must redeem an IAP award exactly as award and you will need to keep all your receipts for at least 12 months after. You may be asked to provide them.

If you are working with an organisation to support you, it may be worth speaking to your support worker or similar before you contact the DAF – they may be able to help you with your application. Click here to find out how to get help to complete an application.