Discretionary Assistance Fund - What Can I Expect from a DAF Grant?

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The Discretionary Assistance Fund only awards two types of grant.

1. Emergency Assistance Payment (EAP)

An EAP is a short term intervention designed to help you with an immediate emergency need. The payment will cover food, utilities and clothing.

An EAP decision will be made quickly usually within 12 – 24 hours.

An EAP can be paid directly into your bank account by BACS. You will need an account that allows BACS payments. (Post office accounts do not accept BACS).

However, most EAP awards are paid via PayPoint. You will need a working mobile phone (it doesn’t have to be smart phone). A voucher code is sent to the mobile phone. Please ensure you give the mobile number clearly as any errors will result in a delay getting the code to you.

2. Individual Assistance Payment (IAP)

An IAP is a grant to enable independent living.

An IAP has a longer decision time, the outcome of an award will be decided within 10 working days of application.

Be clear which address you would like your correspondence sent, as the Fund may send you several letters regarding your award.

If you are moving house, the DAF will usually send letters to your new address so we know you have access to the property for delivery and installation purposes.

Please remember that attempted purchase of non-awarded items can result in refusal at point of sale. You must only purchase the specific items you have been awarded. Please keep all receipts for a minimum of twelve months after an award. This may also affect future applications as fraud activity is monitored.

If you are working with an organisation to support you, it may be worth speaking to your support worker or similar before you contact the DAF – they may be able to help you with your application. Click here to find out how to get help to complete an application.